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SERVICE DELIVERY MANAGER / BRUSSELS (ITIL, AIM, SLA’s)
bij Adjugo in Brussel
ADJUGO is a dynamic and growing company with experienced, motivated, intellectually ambitious and team oriented consultants.
ADJUGO focuses on providing first class consultancy in the areas of IT-Governance and Process Improvement, supporting companies to adapt to the changing IT environment. In particular, we help companies introduce Service oriented Architecture and manage their Business Process by BPM.
We strongly believe that people and their skills are the key to performance. We look for people who can act as coach, both to our customers and our colleagues and we want to grow our skills.
ABOUT YOU:
We are looking for a bilingual (FR/NL) Service Delivery Manager knowing ITIL and AIM. The work involves developing service offerings, describing processes and negotiating SLA’s with external suppliers. You need to be certified in ITIL and have at least 6 years of experience. You have a good knowledge of SOA and AIM. Experience with IAM, Front Office and IT Infrastructure are useful.
We want a team player with good negotiation skills. You will advise the customer on how to improve their service delivery and their architecture. You will also interface with ‘partners’ of our customers and advise them on the use and content of the services offered.
If you are interested, please send your CV to bdaxhelet@adjugo.com.
ADJUGO focuses on providing first class consultancy in the areas of IT-Governance and Process Improvement, supporting companies to adapt to the changing IT environment. In particular, we help companies introduce Service oriented Architecture and manage their Business Process by BPM.
We strongly believe that people and their skills are the key to performance. We look for people who can act as coach, both to our customers and our colleagues and we want to grow our skills.
ABOUT YOU:
We are looking for a bilingual (FR/NL) Service Delivery Manager knowing ITIL and AIM. The work involves developing service offerings, describing processes and negotiating SLA’s with external suppliers. You need to be certified in ITIL and have at least 6 years of experience. You have a good knowledge of SOA and AIM. Experience with IAM, Front Office and IT Infrastructure are useful.
We want a team player with good negotiation skills. You will advise the customer on how to improve their service delivery and their architecture. You will also interface with ‘partners’ of our customers and advise them on the use and content of the services offered.
If you are interested, please send your CV to bdaxhelet@adjugo.com.
Gepubliceerd op 17-02-2010
Bekeken: 576 keer
Bekeken: 576 keer